FAQs

Lady Boho's mission is to supply boho aesthetic fans with top-quality clothing. We guarantee free delivery throughout the world and confident parcel tracking. Our customers can select the delivery method and the form of payment that best meet their needs. Our sales return policy is appealing to every demanding client. We offer 24/7 customer support service. Renew your wardrobe!

Of course have!

Approximate delivery within the USA is: 7-15 days

To other countries about: 15-30 days

Our company's rule is to dispatch ready-to-ship parcels within 3 working days since the day of your order placement. Important information: within 3-7 days after you've paid for your goods, you can get a notification that says “order cancellation.” The meaning of this notice is that the chosen fashion garment(s) is not on sale or is sold out. In this situation, you have the opportunity to purchase other items at the same price. You'll retrieve your money if no suitable product is available.

You can replace the items you have bought in our online store with other ones if the package has not been shipped yet. It's impossible to alter the individual package content if your parcel has already been dispatched. Get in touch with us as soon as possible if the circumstances allow us to replace your goods with the equivalents of your choice.

Yes, you can. We provide our customers with their tracking numbers using email facilities. In addition, you can visit our website and identify the necessary tracking information in Section “Track Order”.

Don't worry! It needs some time to update your tracking history. As a rule, this process takes from 1 to 2 weeks after the order has been shipped. You can check with our consultants if your track number is still unavailable 3 weeks or more after your shipment's registration.

Parcels intended for sending to other countries require from 15 to 30 days of transportation. The delivery period depends on the chosen shipping method. You should understand that there are certain circumstances beyond our control that hinder our work and lead to delivery delays. Some of them are holidays, accidents, and force majeure events. In case you fail to acquire your order within a month, please turn to our Customer Support Team for help.

We are happy to inform you that our customers are allowed to return or exchange fashion items they bought in our store. We let you do it within a 30-day period after the acknowledgement of your receipt. If you are dissatisfied with the quality, size, or design of your garment, you can reach out to us via e-mail at ladyboho.official@gmail.com. We'll arrange your merchandise return. We guarantee 100% refunding, excluding transportation costs, after getting the ill-suited goods back to the store.
You may request a refund of faulty items or lost goods within a period of 30 days since the day on which the receipt was acknowledged. Don't hesitate to consult us on any issue related to the size, style, or design of the selected garment. Our inquiry e-mail is ladyboho.official@gmail.com.

Yes, you can. Please reach out to us immediately if you make a decision to withdraw your order.

You can contact us by completing the provided form or e-mailing us at ladyboho.official@gmail.com.